Designed by outside-the-box thinkers for travellers in search of something more. Launched in 2007 with headquarters in Abu Dhabi, One to One Hotels is set to redefine the region’s notion of hospitality.
2) Where do you have hotels?
We have two Hotel propertie; One to One Hotel the Village in Abu Dhabi and One to One Dhour Choueir in Lebanon.
Other projects will be announced shortly.
3) Where are the corporate offices located?
Abu Dhabi, United Arab Emirates, at One to One Hotel - the Village.
4) How can I make an online reservation?
To check on rates or make online bookings, please select Book Now
5) Can I modify or amend a reservation made through your website?
Yes. Please click reservation and then click amend reservation, follow the instructions.
6) Is there any extra charge for modifying my reservation?
No charges if modified prior to cancellation period, if modified after cancellation period, cancellation fee applicable from one night to full duration of stay based on your dates of stay. Please read the cancellation policy before making a reservation.
7) Is my credit card a must to make an online booking?
Yes. However, the reservation can be cancelled 24hrs prior to arrival without any charges, except for the blackout period wherein the cancellation period is 30 days. Please read the cancellation policy while making reservation.
8) What is the cancellation policy?
We have 2 different cancellation policies, 1) No Charges for cancellation 24hrs prior to arrival date. One night room rate and tax will be charged if cancelled within 24hrs, applicable for all dates except for blackout dates.
2) For blackout dates, No charges if cancellation 30 days prior to arrival date. Full duration of stay will be charged incase of cancellations received within 30 days of arrival date.
9) Where do I find the cancellation period?
Cancellation policy displayed while making reservations.
10) Does the cancellation policy apply to Food & Beverage and Conference & Catering or only accommodation?
Cancellation policy differs for Food and Beverage and Conference and Catering and it will be indicated in the contract while signing.
11) When do I get charged for cancelling a booking?
After the cancellation period over, which is indicated in your confirmation letter and can be seen while making reservations.
12) What is your corporate Rate?
In our strive to facilitate the bookings at our boutique hotel, we will not be having corporate rates extended but 365 days a year of competitive & flexible best available rates.
13) What is black out date?
High demand date due to major events happening in the city, wherein rooms are sold only on published rack rates with different terms and conditions.
14) Can I interact with a Sales or PR person online?
Please send us an e-mail with your query and we shall revert to you within 9 working hours. A list of e-mails id’s of key contacts available under “Contact Us” option.
14) When is your check in and checkout timings?
Check-in: 1400hrs and check-out: 1200hrs.
15) Where can I leave a comment/feedback about my stay, your restaurants?
Please write to one of our key contacts in the hotel under “Contact Us” option.
16) How can I register to your E-mailing list?
You can join our mailing list by registering with your full details, Name, Email Address as indicated in the join our mailing list area.
17) If I register to your E-mailing list will I receive all your packages and promotions on a regular basis?
Our E-Mailing list will exactly be giving you this kind of service, all our Promotions, packages and special rates and deals will be sent to you on a regular basis.
